At the beginning there was Nati's House

 All started after the terroristic attack in September 2001: a considerable part of the familiar savings sank in the vortex of the stock exchanges. I and my wife are both architects, professing in Bologna, not so far from Venice, the town where we met and were we graduated, so we decided to invest a part of our savings buying a small flat in Venice: what else if not a historical building in the most fabulous town in the world for two architects? Nati's House, so called after our daughter's nickname, became our little shelter for the week-ends but soon we opened its door to foreign visitors, and for me just started an intense email correspondence with all people sending enquiries and accepting to spend one or two weeks in our flat. I always had a gratifying sense of happiness in doing this familiar collateral business: I based all my activity on three points: a constant friendly approach, an organisation based on strict operative procedures, and the constant application of transparency in all the contacts. So, staying hours facing my laptop, I improved my scholastic English and so opened my “window facing the world” as soon I named my correspondence activity. What other better business has its success based on the joy of transforming a “client” into a “friend”? I ensure many of our guests are now not only web-friends but many of them became real friends in the life (see my Facebook account). Then the experience with the tourist rentals developed rapidly and so other units were added: Magenta Apartment, a beautiful flat with a private garden in Florence, Casa delle Volte in Ferrara, and recently we added a trullo to the list of our places. But to explain what is a trullo I need more than one post!